Business Networking Events in Manchester

The Telephone can be an invaluable tool in helping your customers, colleagues and your prospects receive a 'wow' factor from your company. If used correctly it has a positive impact on your ability to limit the threat from competitors, it helps build team spirit, it assists in maintaining your existing client base and it can encourage new business and increase sales.


In this presentation I will be sharing a few useful tips, gained over many years of training teams working in a broad range of business sectors, to help make your proactive use of the telephone be more effective.

My early career as Director of Sales for an international hotel chain provided invaluable experience in using the telephone to attract prospects. I also developed a process that I could pass on to my team, making them more effective in their proactive appointment call activity.